Shipping Policy

Shipping Policy – Lorian Prime

Last updated: September 11, 2026

This Shipping Policy applies to all orders placed on lorianprime.com.

1. Shipping Destinations

We currently ship to countries within Europe. Shipping availability and options will be shown at checkout based on your delivery address.

2. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During high-demand periods or promotional events, processing may take slightly longer.

3. Estimated Delivery Times

Estimated delivery times are provided at checkout and are approximate only.
Delivery times start counting after the order has been processed and handed over to the carrier.
Actual delivery times may vary depending on the destination country, customs procedures, and the carrier’s performance.

4. Tracking Information

Once your order has been shipped, you will receive a tracking number by email. You can use this number to follow your package’s progress.
Please note that tracking updates may take some time to appear after the package has been dispatched.

5. Customs, Duties and Taxes

For international shipments, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the sole responsibility of the customer and are not included in the product or shipping price.

6. Failed Delivery Attempts

If a package cannot be delivered due to an incorrect address, failure to collect the package, or other reasons related to the customer, Lorian Prime is not responsible for additional shipping costs or loss of the package.
It is the customer’s responsibility to provide accurate and complete shipping information.

7. Delays and Non-Delivery

Lorian Prime is not liable for delays caused by the carrier, customs authorities, weather conditions, strikes, or any other circumstances beyond our reasonable control.

Fine print – Non-delivery refunds:
In the event that an order is not received, the customer has a maximum period of thirty (30) calendar days, counted from the estimated delivery date displayed on the website at the time of purchase, to submit a refund request. After this 30-day period has expired, Lorian Prime reserves the right to refuse any refund claim related to non-delivery or late delivery. All refund requests must be sent in writing to lorianprime.help@outlook.com, including the order number and any relevant supporting information.

8. Contact

For any questions regarding shipping, please contact us at:
lorianprime.help@outlook.com